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octubre 2020

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Open letter to Torrevieja Health Department employees

21 octubre, 2020 • By

Dear colleagues,

As you all know, yesterday the Health councillor, Ana Barceló, unfortunately confirmed the Generalitat Valenciana’s unilateral decision to not extend Torrevieja Health Department’s contract with Ribera Salud.

I firmly believe this is the wrong decision for the professionals and citizens in this area, and worst of all is that I am certain that there are voices within the Government that believe so too, as well as within civil society.

Also, the Valencian Government has the data corresponding to the previous reversion to direct public administration of the Health Department of La Ribera, whose waiting list has grown threefold in two years, whose professionals are up in arms and which costs the Valencian people upward of 80 million euros a year. Furthermore, in the case of Torrevieja, this decision is even more serious and incomprehensible because of the terrible social and healthcare crisis and financial recession that we are living through. We are in the middle of a global pandemic and our leaders are going to allow their political needs to take time away from what is really important: ensuring citizens have access to the best healthcare.

The councillor’s unimaginable announcement yesterday cannot be justified in terms of quality or efficiency, even less so in terms of health results. Because this department is the best in the Valencian Community thanks to the excellent work, commitment and efforts of all the people that make its day-to-day operation possible. And we are not the ones saying it. The official reports and audits of the Generalitat Valenciana itself say so: patient satisfaction is higher, waiting times are shorter and the best healthcare is provided, thanks to the proven real commitment to healthcare plans, investments, technology and human and material resources. And this has been ratified by independent organisms that certify the quality of the healthcare provided to citizens in the Torrevieja area, such as The Joint Commission International.

But I am not writing to you to butter you up, because no one knows better than you the magnificent work you have done and continue to do during these 14 years in such a special region, with a multinational population for whom, in many cases, without a doubt, the quality of healthcare received is a reason for their residence here. And there is no question that what the Valencian Government want to do to this department will reach Europe and the authorities of the 138 nationalities that live here, with facts and figures.

Our intention, as you know, was and is to extend this commitment with the region for five more years. This is why we presented an investment plan with clear, real proposals agreed upon with the local councils, valued at 40 million euros. For this reason, we also recently signed a new collective bargaining agreement, with conditions regarding reconciliation, equality, training, professional career and internal promotion that no other public hospital in the Valencian Community has.

If your attitude and commitment in the last 14 years has been outstanding, your response during the hardest months of this pandemic that you continue to deliver today confirms that you are Ribera Salud’s main asset. And I take this opportunity to reaffirm my gratitude and admiration. Despite what some try to extend, this crisis has proven that public-private collaboration is essential, and that the only way we will get through this complex situation is together.

I will not deceive you. After yesterday’s announcement, this is the beginning of a period of uncertainty where we all have many questions and the Health Council has very few answers. This is the truth.

But in this letter, I want to convey trust, hope and perseverance. We will continue to prove that we are a great team and that we will not give up looking after the health of our citizens with the best professionals, the latest technology and the highest safety guarantees for you while you do your job.

Remember that the future is not set in stone. Who would have thought that 8 months ago we would be living in lockdown for months because of a virus and that still today we would be living a global pandemic. No one knows where or how we will be in a year.

I am committed to continue working with a positive attitude, seeking joint forces and resources, public and private, to ensure that citizens have the Healthcare they deserve and that you as professionals continue to do your job with all the necessary means, the highest guarantees and the certainty that, as we have seen in Alzira, others cannot give you. I refuse to believe that the message of unity and call to public-private collaboration by the president of the Generalitat Valenciana, Ximo Puig, last October 9, are hollow just five days later.

We all hoped this day would never come, but it has. I ask for your patience and trust and encourage you to continue to highlight the importance of the work, commitment, and vocation of the public service that Ribera Salud has always displayed.

We are all in this together.

Dear colleagues,

As you all know, yesterday the Health councillor, Ana Barceló, unfortunately confirmed the Generalitat Valenciana’s unilateral decision to not extend Torrevieja Health Department’s contract with Ribera Salud.

I firmly believe this is the wrong decision for the professionals and citizens in this area, and worst of all is that I am certain that there are voices within the Government that believe so too, as well as within civil society.

Also, the Valencian Government has the data corresponding to the previous reversion to direct public administration of the Health Department of La Ribera, whose waiting list has grown threefold in two years, whose professionals are up in arms and which costs the Valencian people upward of 80 million euros a year. Furthermore, in the case of Torrevieja, this decision is even more serious and incomprehensible because of the terrible social and healthcare crisis and financial recession that we are living through. We are in the middle of a global pandemic and our leaders are going to allow their political needs to take time away from what is really important: ensuring citizens have access to the best healthcare.

The councillor’s unimaginable announcement yesterday cannot be justified in terms of quality or efficiency, even less so in terms of health results. Because this department is the best in the Valencian Community thanks to the excellent work, commitment and efforts of all the people that make its day-to-day operation possible. And we are not the ones saying it. The official reports and audits of the Generalitat Valenciana itself say so: patient satisfaction is higher, waiting times are shorter and the best healthcare is provided, thanks to the proven real commitment to healthcare plans, investments, technology and human and material resources. And this has been ratified by independent organisms that certify the quality of the healthcare provided to citizens in the Torrevieja area, such as The Joint Commission International.

But I am not writing to you to butter you up, because no one knows better than you the magnificent work you have done and continue to do during these 14 years in such a special region, with a multinational population for whom, in many cases, without a doubt, the quality of healthcare received is a reason for their residence here. And there is no question that what the Valencian Government want to do to this department will reach Europe and the authorities of the 138 nationalities that live here, with facts and figures.

Our intention, as you know, was and is to extend this commitment with the region for five more years. This is why we presented an investment plan with clear, real proposals agreed upon with the local councils, valued at 40 million euros. For this reason, we also recently signed a new collective bargaining agreement, with conditions regarding reconciliation, equality, training, professional career and internal promotion that no other public hospital in the Valencian Community has.

If your attitude and commitment in the last 14 years has been outstanding, your response during the hardest months of this pandemic that you continue to deliver today confirms that you are Ribera Salud’s main asset. And I take this opportunity to reaffirm my gratitude and admiration. Despite what some try to extend, this crisis has proven that public-private collaboration is essential, and that the only way we will get through this complex situation is together.

I will not deceive you. After yesterday’s announcement, this is the beginning of a period of uncertainty where we all have many questions and the Health Council has very few answers. This is the truth.

But in this letter, I want to convey trust, hope and perseverance. We will continue to prove that we are a great team and that we will not give up looking after the health of our citizens with the best professionals, the latest technology and the highest safety guarantees for you while you do your job.

Remember that the future is not set in stone. Who would have thought that 8 months ago we would be living in lockdown for months because of a virus and that still today we would be living a global pandemic. No one knows where or how we will be in a year.

I am committed to continue working with a positive attitude, seeking joint forces and resources, public and private, to ensure that citizens have the Healthcare they deserve and that you as professionals continue to do your job with all the necessary means, the highest guarantees and the certainty that, as we have seen in Alzira, others cannot give you. I refuse to believe that the message of unity and call to public-private collaboration by the president of the Generalitat Valenciana, Ximo Puig, last October 9, are hollow just five days later.

We all hoped this day would never come, but it has. I ask for your patience and trust and encourage you to continue to highlight the importance of the work, commitment, and vocation of the public service that Ribera Salud has always displayed.

We are all in this together.

All the best,


Alberto de Rosa, Opinión, Ribera Salud

Seguimos trabajando en positivo

14 octubre, 2020 • By

Carta abierta a los trabajadores del Departamento de Salud de Torrevieja.

Estimadas/os compañeras/os:

Como sabéis todos, ayer la consellera de Sanidad, Ana Barceló, confirmó, por desgracia, la decisión unilateral de la Generalitat de no extender el contrato del Departamento de Salud de Torrevieja con Ribera Salud.

Creo firmemente que es una mala decisión para los profesionales y para los ciudadanos de este área, y lo peor de todo es que me consta que en el Gobierno hay voces que piensan lo mismo, igual que en la sociedad civil.

Además, el Gobierno valenciano tiene los datos del precedente de la reversión a la gestión pública directa del Departamento de Salud de La Ribera, que en dos años ha triplicado su lista de espera, tiene a los profesionales en pie de guerra y les cuesta a todos los valencianos 80 millones más al año. Pero es que además, en el caso de Torrevieja, la decisión es aún más grave e incomprensible por la tremenda crisis sanitaria, económica y social que vivimos. Estamos en medio de una pandemia mundial y nuestros gobernantes van a permitir que sus urgencias políticas les quiten tiempo para lo importante: garantizar la mejor atención sanitaria a los ciudadanos.

El incomprensible anuncio de la consellera ayer no se justifica ni en términos de calidad ni de eficiencia, y mucho menos por resultados de salud. Porque este departamento es el mejor de la Comunidad Valenciana gracias al excelente trabajo, al compromiso y al esfuerzo de todos los que hacéis posible su día a día. Y no lo decimos nosotros. Lo dicen los informes oficiales y auditorías de la propia Generalitat: los pacientes son los más satisfechos, los que menos esperan y los que mejor atención reciben, por el compromiso real demostrado en planes de salud, inversiones, tecnología y recursos humanos y materiales. Y lo han ratificado organismos independientes que certifican la calidad de la atención que reciben los ciudadanos del área de Torrevieja, como la Joint Comission International.

Pero no os escribo para regalaros los oídos, porque nadie mejor que vosotros sabe la magnífica labor que habéis desempeñado y seguís desempeñando durante estos 14 años en una comarca tan especial, con población de muchas nacionalidades que sin duda en muchos casos condiciona su residencia a la calidad de la asistencia sanitaria que recibe. Y no dudéis de que lo que el Gobierno valenciano quiere hacer en este departamento se va a explicar en Europa y a las autoridades de las 138 nacionalidades que residen aquí, con datos y cifras.

Nuestra intención, como sabéis, era y es ampliar este compromiso con la comarca cinco años más. Por eso presentamos un plan de inversiones con propuestas claras, reales y consensuadas con los municipios, valoradas en 40 millones de euros. Y por eso también firmamos recientemente un nuevo convenio colectivo, con condiciones en materia de conciliación, igualdad, formación, carrera profesional y promoción interna que ningún otro hospital público de la Comunidad Valenciana tiene.

Si vuestra actitud y compromiso durante 14 años ha sido espectacular, la respuesta que habéis dado durante los meses más duros de esta pandemia y que seguís dando a día de hoy confirma que vosotros sois el principal valor de Ribera Salud. Y aprovecho para reiteraros mi gratitud y admiración. Pese a lo que algunos intentan extender, esta crisis ha demostrado que la colaboración público privada es fundamental, y que solo juntos superaremos esta situación tan compleja.

No voy a engañaros. Tras el anuncio de ayer comienza una etapa de incertidumbre en la que todos tenemos muchas preguntas y la Consellería de Sanidad apenas tiene respuestas. Esta es la realidad.

Pero en esta carta quiero transmitiros confianza, esperanza y perseverancia. Vamos a seguir demostrando que somos un gran equipo y que no renunciamos a dejar de velar por la salud de los ciudadanos con los mejores profesionales, la tecnología más avanzada y la máxima garantía de seguridad para vosotros, mientras realizáis vuestro trabajo.

Recordad que el futuro no está escrito. Quién nos iba decir hace 8 meses que íbamos a vivir un confinamiento de meses por un virus y que aún a día de hoy estaríamos viviendo una pandemia mundial. Nadie sabe dónde o cómo estaremos dentro de un año.

Yo me comprometo a seguir trabajando en positivo, buscando la unión de fuerzas y recursos, públicos y privados, para garantizar que los ciudadanos tienen la Sanidad que merecen y los profesionales continuáis con vuestra labor con todos los medios necesarios, las máximas garantías y la certeza que, como hemos visto en Alzira, otros no os pueden dar. Me resisto a creer que el mensaje de unidad y el llamamiento a la colaboración público privada del presidente de la Generalitat, Ximo Puig, el pasado 9 d’Octubre, haya quedado en palabras huecas apenas cinco días después.

Todos esperábamos que este día no llegara pero ha llegado. Os pido paciencia y confianza y os animo a seguir poniendo en valor el trabajo, compromiso y vocación de servicio público del que siempre hemos hecho gala en Ribera Salud.

Un abrazo y estamos todos juntos en esto.