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We all create the future together

21 enero, 2020 • By

The future belongs to the brave. Ronald Reagan said this phrase, so frequently repeated by coaching experts, to the North Americans after the Challenger tragedy in 1986. His message was clear: We can never give up, we must always be looking forwards, work hard, get up after every fall, keep moving and never stay still. It is difficult, but of course, if you have help, it is easier.

This help is the great value contributed to society by Lanzadera and, if you allow me, the companies that form part of its Corporate program, in order to boost innovative projects in various sectors: from health to aerospace engineering, including nutrition and logistics. Ribera Salud has already started two work with two teams of young entrepreneurs who have been selected from among the Lanzadera experts and our technology subsidiary, Futurs, for their initiatives to revolutionise and improve healthcare for citizens. This is based on an app, Serenmind, to facilitate self-guided psychological treatment, with monitoring by a professional for all citizens; and a platform, HumanItCare, to gather, organise and analyse the information of people with chronic diseases in order to improve their quality of life and their health results.

When we were invited to participate in the Corporate program by Lanzadera, we immediately noticed that their philosophy perfectly fit in with the mission, vision and values of Ribera Salud. We have a responsibility to the society that we serve. The possibility of participating in the selection of innovative projects in the health sector and of helping the creators to develop them in our hospitals allows us, once again, to stay one step ahead of society’s needs, which are always changing and increasingly demanding.

At the same time, this has allowed us to directly interact with an eco-system around innovation and entrepreneurship that the businessman Juan Roig has highlighted, once again giving a first-hand example of the importance of bravery in the business world and in life. And we have found so many brave people throughout the difficult process of choosing between the dozens of projects presented, just in the health sector! From here, I would like to congratulate all of you and encourage you to keep working hard to meet your goals.

For Ribera Salud, without a doubt, this experience has been an incentive to grow better every day and to offer maximum quality healthcare. We are proud to participate alongside great companies such as Airbus, Mercadona and Facsa in a project for business support for young entrepreneurs that will help them to develop their projects here, in Spain. We are all firmly focused on boosting, attracting and retaining talent in our country in order to offer the best service for our citizens. With this support for innovative initiatives, we give back to society part of the trust that we have received from it. We are connected by one single goal: to help to build a better future for the society we serve.

The various public administrations ought to observe Lanzadera as an example to be followed, as well as the firm focus of Juan Roig to consolidate a genuine entrepreneurial “hub” in the city of Valencia, the province of Valencia and all over Spain, starting with the creation of the EDEM University, continuing with the Lanzadera projects and culminating with Angels Capital, the society used to invest in these entrepreneurial leaders. So, yes. The companies participating in the Corporate program by Lanzadera are also contributing our grain of sand so that new entrepreneurial initiatives can come to light and be successful, because they contribute towards improving our activity while always providing better results for our citizens.

At Ribera Salud, good health results alone are not enough, given that nowadays we are working with very high standards and models, always aiming to improve healthcare for our citizens. Professionalism, integrity, passion, innovation and responsible and sustainable health management are in our DNA, based on the 5 P’s that we apply to the medicine that we practice: preventive, predictive, personalised, participative and population-based.

The future is now and we are building it with hard work, effort and passion.


Condemned to wait?

2 enero, 2020 • By

The year is ending with the worst waiting lists in the recent history of Spain. The Ministry of Health has published this information by autonomous communities on September 30th and the balance is shocking. The average waiting time on a national scale has moved from 93 to 115 days in just one year. This is to say, patients have to wait almost a month longer to be operated than they did in 2018.

It is true that this is a situation we have been experiencing for many years in the public system. Too many years. It is a genuine curse, meaning that the Spanish health system is not effective and is causing serious harm to its citizens, who ought to be the focus of the system and yet feel like they are victims of it.

More than half a million Spaniards (671,494 in June) will spend this Christmas waiting for a surgical intervention that, on average, will be delayed by almost four months. Some people wait a year.

I worry that, if after a fifth of the 21st century we still have the worst waiting lists in history, all signs point to this being a structural problem rather than circumstantial.

But as Einstein said: “If you are looking for different results, don’t always do the same”. And that is exactly what our politicians are doing. It is incomprehensible to listen to them talking about solutions as ineffective as paying professionals to attend to patients on the waiting list outside of their usual working hours. Why? Because this measure is outdated, it goes against an efficient management model, it implies an obsolete personnel policy and has been proven to be completely ineffective. When I started to work in the health sector, in 1990, it was already being said that working overtime was not the solution, as the system itself promotes working extra hours, lack of family balance and excessive working hours, with the consequent reduction in safety at work for the professionals. Also, genuine bottlenecks are created because it is only applied to professionals in surgical specialties when others, such as GPs or paediatricians have the same problems with waiting lists.

Another of the measures proposed by the politicians time and time again, as if this were “Groundhog Day”, are the crash plans. There are governments that resist the establishment of stable and efficient overtime in the private sector and apply these types of temporary measures, thinking that this is a circumstantial problem, when that is not the case. The crash plans have also been shown to be inefficient in the long term, as they do not reduce the lists.

So what is the solution? We can’t perform magic, but we must all be brave: The governments, to apply new management formulae in the public system, such as the Ribera Salud model, or at least tools that have been proven efficient such as modern management of human resources; and the private initiative, to innovate and offer the best healthcare to citizens, with long term collaboration formulae with the public administration. Administrations and companies must always place the patient in the centre of the system and motivate and encourage professionals to reach their goals, including quality of care, delay, suitability of facilities, waiting lists, etc.

The waiting lists are a structural problem, and if we want to face the new challenges of the Healthcare Sector with determination, we must get to the bottom of the problem, to the active ingredient of the system, the professionals. We must give them the importance they deserve and rewards that are not only economical but also professional recognition, flexibility and family balance, training and research, as well as variable compensation. It is necessary to align the objectives of the professionals with those of the organisation, to open the services in the morning and in the afternoon and to do away with the rigidity of a public system that resists modernisation of its modus operandi. Also, it is important that we work together on our focus on technology as a tool to facilitate work for professionals and to improve the care and information for patients.

While we continue to apply the same responses to the same problems, the result will not change. The clearest evidence that things can be done differently is the Report by the Court of Auditors of the Generalitat Valenciana, where this advisory board for the Government of Valencia ensures that the waiting list at the Torrevieja hospital is three times shorter than the average in Valencian hospitals.

At Ribera Salud, we are brave. We aren’t perfect, but we always make an effort to improve and to offer the best healthcare. And that, in the end, is truly placing the citizen at the centre of the system and giving importance to the principal asset of the system, the professionals, so that they can lead the process of change.

Given the current time of year, I’d like to take this opportunity to wish a very merry Christmas to all the readers of this blog and a happy New Year.

English, Hospital Povisa

Welcome Povisa Ribera Salud focuses on local projects with global strategies

9 diciembre, 2019 • By

I haven’t written any entries for the blog since September because I wanted the first entry this year to be about the incorporation of Povisa to the Ribera Salud group. Finally, it is now a reality.


I have been personally following the project of this great Vigo hospital since 1990. It was probably one of the first hospital names that I heard when I joined the health sector almost 30 years ago. Historically, it has been a hospital with great professionals, cutting-edge with regards to the digitalisation of clinical records and with values and quality standards for patient care that for a long time supported it as a reference in Galician and Spanish healthcare.


It was also a pioneer when it attempted to create a public-private collaboration model with capitation financing, a project that was never undertaken but was known as Vigo 92. Therefore, the Povisa model has many similarities with the experience that Ribera Salud has developed in the Community of Valencia and the Community of Madrid in the last 20 years.


Thus, on both a personal and professional level, I believe that the integration of Povisa to the Ribera Salud group is a great opportunity to bring together premium experience, knowledge and teams of professionals, while facing the challenges of the Spanish health system with greater solidity and solvency. I want to clearly state that we have come to Vigo with the desire to join resources, and we are going to need the experience of the great human team that I have had the opportunity to get to know in recent months and that has worked very hard for this hospital. This is our main commitment.


Like I have always said on this blog, the future of Healthcare involves the configuration of large groups of healthcare professionals without losing the uniqueness and local basis of each of the projects: society, culture and habits are different in Vigo, Valencia, Alicante and Slovakia. Healthcare has a very important local component and to us, it is essential to maintain this local rooting.


At Ribera Salud, we focus on local projects with global strategies. The uniqueness of each project enriches our vision as a group and helps us to strongly face the challenges of Healthcare that we encounter as a society: The focus on technology, innovation and investigation, the creation of online assistance models, the application of predictive models and personalised and quality treatment are the future of Healthcare.


We cannot forget that we have the obligation to guarantee the sustainability of the health system, being efficient and effective, providing incentives for healthcare professionals, attracting and retaining talent and offering the best attention to citizens.


Ribera Salud is a company that is committed to society, that has been working for 22 years to improve the health and well-being of the citizens of the Community of Valencia, Madrid and Galicia, within Spain, but also with an international perspective, given our firm focus on Central Europe, among other regions. We have a responsible management model that contributes towards the stability of the healthcare system and guarantees quick and high quality care, supported by official organisations such as the Court of Auditors of the Community of Valencia.


I’m sure that we will all learn from each other. A new era is beginning at Ribera Salud. Welcome, Povisa.



Futurs, the innovation lab by Ribera Salud

1 agosto, 2019 • By

They say perfection doesn’t exist. Perhaps. But our obligation at Ribera Salud is to always seek excellence in our patient care and to be ambitious. It’s a real challenge, I know. But right now we avail of a tool that we didn’t have before: technology. That’s Futurs: the revolution of health technology at the service of our citizens.READ MORE

Close-up of businessman preparing bomb in office

Boom! Alzira’s problems explode

17 julio, 2019 • By

I didn’t think that I would be devoting any more lines in this blog to the Ribera Health Department, the past is in the past. But the Works Council press conference last Tuesday brought a feeling of déjà vu. Listening to them speak, the language they used, the deplorable state of the centre and the dire consequences of the reversal for professionals, was like returning to the start of 2018. That moment when a comprehensive audit, entrusted to an independent organisation, warned of exactly the same problems that the trade unions were reporting last week. A report which was, without doubt, sent to that very council, the Health Department and the same president of the Generalitat but… which fell on deaf ears.READ MORE